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Frequently Asked Questions
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![]() Tech Support and warranty1. Are all products sold under warranty?All products sold are covered with a commercial warranty, because a product can have a manufacturing defect (visible or hidden). The general rule is most manufacturers offer a 1 year guarantee but there are some exceptions (warranty that may be extended over one year).
The manufacturer will determin if the defect is a manufacturing fault or not, Squareboardshop.com is serving only as an intermediary in resolving these problems. Defects caused by misuse or repairs by others, will void the warranty. IMPORTANT NOTE: most companies will not offer a snowboard / skateboard replacement if the break is from, rail sliding damage, impact damage on sidewalls or the break of a tail/nose due to a hard landing. |